for members

Better health for you matters today.

Let’s get there together.
To schedule your first visit, call 844-670-2273.

Senior man selecting fresh vegetables at an outdoor market stall, engaging with the vendor.

Living in a small town shouldn’t mean you get a different healthcare experience than people in big cities.

You deserve great healthcare so you can stay independent, be active in your community, and take care of your loved ones. But we know health insurance can be confusing, and sometimes it’s hard to get to the doctor when you need to. This is a big challenge in rural areas.

That’s where Homeward Health comes in. We bring healthcare to you—whether in your home or online. We’re here to support you between doctor visits, after hospital stays, and when you need help the most. Plus, we'll make sure you use all the benefits available through your health insurance.

We make healthcare easier for you.

Healthcare, simplified

We aim to make understanding and navigating healthcare easier with Homeward's team of nurses, doctors, and local health care workers.

Care that fits your life

We work with your main doctor to find out what care you need to stay healthy or feel better. And if you already feel great—awesome! Now is a good time to meet our care team. That way, if you ever need us, we’ll be ready to help.

Support close to home

We set you up with local support to help you live a healthier, happier, and more connected life.

We make healthcare easier for you.

Healthcare, simplified

We aim to make understanding and navigating healthcare easier with Homeward's team of nurses, doctors, and local health care workers.

Care that fits your life

We team up with your doctor to help you stay healthy or feel better. Feeling great already? Perfect—now’s the time to meet our care team so we’re ready if you ever need us.

Support close to home

We set you up with local support to help you live a healthier, happier, and more connected life.

Here's how we do it.

We offer extra support beyond your doctor’s office—at home, online through a computer, tablet, or phone, or at our clinics in some areas. First, we take the time to learn about you and your needs through an initial visit. During this visit we will get a baseline understanding of your health and determine what kind of clinical and/or community-based support you might need.

In-Home and Virtual Visits

Medical Assessments: Home assessments, equipment set-up, and medication reviews, tailored to support your specialized treatment plans. 
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Transitions of Care: Comprehensive support following emergency room visits or hospital stays, ensuring smooth transitions back to home life. 
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Clinical Support that Meets You Where You Are: Tailored care for you that keeps you connected to your provider’s care plan.

Local Resources

Transportation and Mobility: Assistance to and from appointments, including specialized transport if you’re mobility-impaired.

Nutritional and Lifestyle Support: Meal planning, food deliveries, access to exercise programs, and lifestyle coaching.

Home and Community Assistance: Help with household tasks, home care, and benefits navigation (including medical equipment and over-the-counter benefits).

Chronic Condition Assistance

Care Optimization: Proactive coordination of appointments, medication adherence, and follow-up care, helping to manage complex chronic conditions in alignment with your treatment plan.

We work together for you

As a member of both your health plan and Homeward, you have multiple care team members working together to ensure you receive the highest quality care. We create a bridge to access that care and community support. Here's some of the core ways we do this:

They are and will continue to be your primary care provider (PCP).

They manage your overall healthcare.

They are informed of your medical care provided by Homeward providers creating a more connected experience for you.

Senior male doctor using a digital tablet to explain medical information to a senior female patient during a consultation.

They are an extension of your PCP outside their office walls, to provide additional care in your home or virtually.

They provide additional clinical support to you at home, in one of our clinics, or virtually.

They support your PCP to better understand what your current health needs are and make access to care easier for you.

They are a bridge to connect you back to your PCP, other clinical support and local community resources.

They help you fully understand your plan benefits, and make sure you use them.

They are your helping hand while you navigate any healthcare issues or just need support anytime.

Young caregiver assisting an elderly person with a tablet, using technology for learning or a telehealth appointment.

They are locally based community focused organizations, like for meals or transportation, who provide support to those who need it.

They are here to help their community members live happier, healthier, and more connected lives.

They serve as a connection to others in your community who are just like you.

Young man handing a grocery bag to an elderly neighbor at her doorstep, both smiling warmly.

Our members say it best

compassion and communication

"They were understanding and patient, and yes I can drag conversations but she was an angel! I love this program."

Homeward Member

Position, Company name

connections and support

"It was just a chance for me to put a face on Homeward Health. I’m big on establishing some kind of connection with people I’m working with. And we found connections with common people. It was important for me to put a face on it and learn what Homeward is about."

Homeward Member

Chronic condition management

"She gave me more hope. I just look forward to seeing what we might come up with to get my chronic condition under control."

Homeward Member

our members say it best

“She gave me more hope. I just look forward to seeing what we might come up with to get my chronic condition under control.”

Madonna

Homeward Member

“They were understanding and patient, and yes I can drag conversations but she was an angel! I love this program.”

Barbara

Homeward Member

“It was just a chance for me to put a face on Homeward Health. I’m big on establishing some kind of connection with people I’m working with. And we found connections with common people. It was important for me to put a face on it and learn what Homeward is about.”

Homeward Member

Already a Homeward member?

Need to schedule an appointment or have a question?

Give us a call at 844-408-3159, Monday through Friday, 7 a.m. to 7 p.m. EST. TTY users, call 711. To access your visit information, please visit our Patient Portal at the link below.

Patient Portal

Frequently asked questions

Who can use Homeward?

Homeward accepts the following Medicare Advantage plans: BCBS Michigan and Aetna. Homeward does not accept Original Medicare, Original Medicaid, or any other Medicare Advantage plans not listed above.

Who is a care navigator and why do I need one?

Getting healthcare can be complicated, and we know how important it is to feel your best. We’re here to help you navigate your care, make health goals and establish plans to reach them. We can help with your follow-up visits and schedule appointments. We can help you get answers about your insurance coverage.

I already have a doctor. Can I use Homeward?

Yes. Homeward works with your existing primary care doctors and specialists to help you meet your health goals. But care goes beyond a doctor’s visit, and we can also help with things like follow-up care, medication questions, insurance benefits, connecting with local services like meal delivery, organizing rides and household chores, and more.

How do I become a Homeward member?

Call us at 844-670-2273 Monday through Friday, 7 a.m. to 7 p.m. EST (TTY users, call 711), to request an appointment or learn more about our services. Or fill out the contact form and we’ll give you a call.

Does Homeward replace my existing doctors?

No. Homeward works with your existing doctors and specialists to coordinate your care. If you don’t have a primary care doctor or are looking for a new doctor, Homeward can get you connected with one.

Do I need to have health insurance to use Homeward?